Egypt & Saudi Arabia operations
The AI-powered ERP built for telecom operators
NOC, RF engineering, field service, procurement, billing and finance in one platform — with department AI agents that read your data and tell you the next step.
- 1,800+
- Managed sites
- 15
- Departments
- 25+
- RBAC roles
- -38%
- MTTR
What operators get out of it
TelcoNexus is built around the numbers a telecom business is judged on: uptime, cost per site, SLA exposure and how fast a decision turns into field action.
Resolve incidents faster
AI triage ranks alarms by customer impact and proposes the fix, so crews work the outage that matters instead of the loudest ticket.
Target −38% MTTRCut field and spare-part cost
Work orders reserve stock, route the nearest qualified crew and post real cost back to finance — no duplicate truck rolls, no ghost inventory.
Fewer repeat truck rollsProtect SLA and revenue
Managed-service contracts, SLA clocks and penalty exposure are tracked live, with escalation before a breach becomes a credit note.
Live SLA exposure viewReplace the tool sprawl
NOC, RF, field, procurement, HR, billing, care and accounting share one data model — one login, one report, one version of the truth.
15 departments, one ERPTurn documents into answers
Upload contracts, MOPs, RF plans and vendor quotes per department; the assistant answers from them with citations back to the source file.
Grounded, cited responsesAudit-ready by default
Every approval, edit and export is attributed to a role. Sensitive finance and procurement data stays scoped to the people who own it.
25+ roles, full audit trailBenefits by team
For network & RF leaders
See degradation by cluster before customers call, and justify capex with real site performance history.
For field operations
A mobile queue with photo evidence, parts, and closure checks that keeps first-time-fix rate honest.
For finance & commercial
Costs, contracts, billing and penalties reconcile against the operational events that created them.
Included on day one
- Alarm-to-work-order automation with no manual re-keying
- One cost picture across network, field and procurement
- AI next-step recommendations on every KPI and insight card
- CSV import with AI column mapping for legacy data
- Custom departments and tools published without a developer
- Multi-currency reporting in USD, EUR, EGP and SAR
One platform, every telecom function
Network assurance
Live incident triage across 1,800+ sites with AI root-cause and impact scoring.
Field service
Dispatch, mobile technician queue, photo evidence and automatic inventory drawdown.
Department AI agents
Chat with your own data. Upload documents per department and get grounded answers.
Role-based control
25+ roles, approval chains and full audit trail across every ERP module.
From alarm to closed work order — automatically
An incident opens a work order, reserves spare parts, dispatches the nearest crew and posts the cost to finance. Every step is auditable, and the AI copilot explains what changed and what to do next.
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